Agreement of Service
By availing services, you agree to these terms.
By engaging in our services at **Curis 360 Physiotherapy Clinic**, you acknowledge and agree to comply with the terms and conditions outlined below.
No Refund Policy
We maintain a strict **no refund policy** for all services provided by Curis 360 Physiotherapy Clinic. Once payment is made for physiotherapy sessions, it is non-refundable under any circumstances.
Session Utilization & Lapse
All paid physiotherapy sessions must be utilized within 45 days from the date of the first treatment session.
Failure to avail the physiotherapy sessions within this window will result in the **automatic lapse** of any unused sessions. Once lapsed, there is no provision for refund or transfer.
Session Transfer Policy
Eligibility
One-time option to transfer unused sessions to a family member if you cannot continue within 45 days.
Procedure
Requests must be submitted in writing, stating the name and relationship of the family member.
Conditions
Transferred sessions remain subject to the original 45-day window and no-refund policy.
Home Physiotherapy Services
Disclaimer & Limitation of Liability
Curis 360 Physiotherapy acts solely as a facilitator / aggregator platform connecting patients with qualified independent physiotherapists for home physiotherapy services.
While Curis 360 makes reasonable efforts to onboard qualified and licensed physiotherapists, the assessment, treatment plan, therapy execution, recovery progress, and clinical outcomes are entirely dependent on the individual visiting physiotherapist and the patient’s medical condition, compliance, and response to treatment.
Curis 360 Physiotherapy does not guarantee specific recovery outcomes, treatment success, pain relief, or clinical improvement from home physiotherapy sessions.
By availing home physiotherapy services, the patient acknowledges and agrees that:
- 01The visiting physiotherapist is individually responsible for the treatment provided during home visits.
- 02Curis 360 Physiotherapy shall not be held liable for treatment outcomes, recovery delays, medical complications, dissatisfaction, injuries, or any indirect or direct consequences arising from home physiotherapy services.
- 03Curis 360 Physiotherapy functions primarily as an aggregator / facilitator between patients and independent physiotherapists for coordination and service arrangement purposes.
- 04Payments collected by Curis 360 Physiotherapy are towards facilitation and coordination of services, and valid bills / invoices for payments made to the clinic can be provided upon request.
- 05Under any circumstances, once the bill is made, there is no refund of the amount paid.
Modification of Terms
Curis 360 Physiotherapy Clinic reserves the right to modify or amend these terms at any time without prior notice. Changes are effective immediately upon posting.
Insurance Disclaimer
Curis 360 Physiotherapy Clinic **does not provide insurance coverage**, claim assistance, or liaison services. We only provide official bills for payments made and treatments received.
Customers are solely responsible for checking with their insurance provider before availing treatment. The clinic is not liable to provide additional custom documents for insurance processing.
Legal Acknowledgement: By engaging in our services, you acknowledge that you have read, understood, and agreed to these terms.